Refund Policy

Last updated: July 3, 2026

Resolution Process

Apollo Group TV uses a careful support-first approach. Before any refund review, customers may be asked to verify device details, app setup, internet stability, and account information. Refunds are not guaranteed automatically and depend on activation status, support review, billing clarification, and technical verification. The goal is to resolve issues fairly with clear communication and practical troubleshooting.

Communication and Support

Information submitted through forms is used to answer requests, review support questions, confirm selected options, and improve the website experience. Apollo Group TV keeps legal wording neutral, professional, and cautious.

Security and Data Retention

Reasonable safeguards are used to reduce spam, protect form submissions, and limit unnecessary exposure. Information is retained only for business communication, support history, compliance review, and dispute prevention when needed.

User Rights and Contact

Visitors may request clarification about submitted details or ask for corrections. Legal and support requests should include enough context to help the team review the matter accurately.